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Featured articles
6 articles
How is Inner Circle different from other dating apps?
How to download Inner Circle app
How can I join Inner Circle?
How do I block / unblock another member?
How can I change my name, age or e-mail address?
What does a like or match mean?
How to get started
11 articles
How is Inner Circle different from other dating apps?
How to download Inner Circle app
How can I join Inner Circle?
I received an invitation code from a friend. Where do I enter the code?
Who has access to my personal information and data?
Does Inner Circle serve the LGBT community?
Is there a minimum age limit for joining Inner Circle?
Is Inner Circle only for heterosexuals?
View all articles in “How to get started”
Profile & Account
14 articles
How do I edit my profile?
How can I change my name, age or e-mail address?
How do I change my email and push notification settings?
How can I change my profile picture or add photos?
How do I share my favourite spots or add a new spot in my city?
How can I change my password?
Why do you need to know my location, and how can I change my location settings?
I think my account has been hacked
View all articles in “Profile & Account”
Features & Functionalities
15 articles
What does a like or match mean?
How does the "Who's up for..." feature work?
How do I like / unlike someone?
What’s the difference between ‘Invisible mode’ and ‘Hide profile’?
How do I link or unlink my Instagram account?
I receive messages from people I'm not interested in
How can I limit the age range of people who message me?
Can I see who I have previously liked and disliked?
View all articles in “Features & Functionalities”
Problem Solving
9 articles
I'm having trouble logging in
I can't log in because of 'suspicious behaviour'
How do I block / unblock another member?
I’m having trouble uploading or adjusting photos on the website
I can’t see my city listed in the app
What happens if I uninstall the Inner Circle app?
Can I report another member for behaving inappropriately?
I deleted my account. Can it be reactivated?
View all articles in “Problem Solving”
Payments and Subscriptions
7 articles
How can I update / change my bank details?
How do I cancel my Full Membership?
I subscribed to Full Membership but have not get access yet
There are unusual charges on my bank statements – are they from Inner Circle?
Why do I have to pay for membership?
My Apple subscription isn’t working
What's included in our Premium membership?
Events
5 articles
I bought a ticket but I can't make it. Can I get a refund?
How do I transfer a ticket for an event to someone else?
When will the next event be in my city?
Does Inner Circle control the Whatsapp groups shared among members?
How do I get a ticket for an Inner Circle event?
Other Questions
10 articles
I want to talk to a real person – how can I contact you?
We met on Inner Circle!
Do you sell personal data?
I’ve created duplicate accounts – what shall I do?
Do you have any behaviour guidelines for members?
How does Inner Circle work?
How can I stay safe on a date and on the app?
I did not receive a response from Support
View all articles in “Other Questions”
Learn about quality conversations
7 articles
What is Quality Conversations?
Tell me more about active conversations?
What is the message queue?
Opening a message from the queue
How do I end a conversation?
Can I access a closed conversation?
Do I have to give a reason for ending the conversation?
The date conscious suite
3 articles
What are pinned conversations?
Why are you sending anti-ghosting reminders?
How to end conversations