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Featured articles

• How is Inner Circle different from other dating apps?
• How to download Inner Circle app
• How can I join Inner Circle?
• How do I block / unblock another member?
• How can I change my name, age or e-mail address?
• I want to talk to a real person – how can I contact you?

How to get started

• How is Inner Circle different from other dating apps?
• How to download Inner Circle app
• How can I join Inner Circle?
• I received an invitation code from a friend. Where do I enter the code?
• Who has access to my personal information and data?
• Does Inner Circle serve the LGBT community?
• Is there a minimum age limit for joining Inner Circle?
• Is Inner Circle only for heterosexuals?
• View all articles in “How to get started”

Profile & Account

• How do I edit my profile?
• How can I change my name, age or e-mail address?
• How do I change my email and push notification settings?
• How can I change my profile picture or add photos?
• How do I share my favourite spots or add a new spot in my city?
• How can I change my password?
• Why do you need to know my location, and how can I change my location settings?
• I think my account has been hacked
• View all articles in “Profile & Account”

Features & Functionalities

• What does a like or match mean?
• How does the "Who's up for..." feature work?
• How do I like / unlike someone?
• What’s the difference between ‘Invisible mode’ and ‘Hide profile’?
• How do I link or unlink my Instagram account?
• I receive messages from people I'm not interested in
• How can I limit the age range of people who message me?
• Can I see who I have previously liked and disliked?
• View all articles in “Features & Functionalities”

Problem Solving

• I'm having trouble logging in
• I can't log in because of 'suspicious behaviour'
• How do I block / unblock another member?
• I’m having trouble uploading or adjusting photos on the website
• I can’t see my city listed in the app
• What happens if I uninstall the Inner Circle app?
• Can I report another member for behaving inappropriately?
• I deleted my account. Can it be reactivated?
• View all articles in “Problem Solving”

Payments and Subscriptions

• How can I update / change my bank details?
• How do I cancel my Full Membership?
• I subscribed to Full Membership but have not get access yet
• There are unusual charges on my bank statements – are they from Inner Circle?
• Why do I have to pay for membership?
• My Apple subscription isn’t working
• What's included in our Premium membership?

Events

• I bought a ticket but I can't make it. Can I get a refund?
• How do I transfer a ticket for an event to someone else?
• When will the next event be in my city?
• Does Inner Circle control the Whatsapp groups shared among members?
• How do I get a ticket for an Inner Circle event?

Other Questions

• I want to talk to a real person – how can I contact you?
• We met on Inner Circle!
• Do you sell personal data?
• I’ve created duplicate accounts – what shall I do?
• Do you have any behaviour guidelines for members?
• How does Inner Circle work?
• How can I stay safe on a date and on the app?
• I did not receive a response from Support
• View all articles in “Other Questions”

Learn about quality conversations

• What is Quality Conversations?
• Tell me more about active conversations?
• What is the message queue?
• Opening a message from the queue
• How do I end a conversation?
• Can I access a closed conversation?
• Do I have to give a reason for ending the conversation?

The date conscious suite

• What are pinned conversations?
• Why are you sending anti-ghosting reminders?
• How to end conversations