Do I need to end conversations?
You do not need to end a conversation to remove it from your pinned conversation list, but we do encourage you to regularly close conversations that are not working for you, to help keep your inbox clean, and avoid ghosting. Everyone likes to know what's going on.
How do I end a conversation?
To end a conversation from your inbox, simply slide a conversation to the right until you see the "End Chat" button, press this and you will be prompted to select the reason. To end a conversation from your Pinned Conversation list, long press on the circle with your matches image to access the context menu, and select "end conversation" You can also end a conversation from within the chat interface by pressing on the three dot menu in the top right corner of the chat header next to the person's name.
When I end a conversation, will the other person know the exact reason I selected?
No, the exact reasons are only used internally to help us suggest you better matches in the future. We never let the other person know the exact reason when selecting from the pre-defined list* but we do let them know you've decided to move on so they can move on too. * If you select the reason "Other" you have the option to send a personalised message which will be delivered to the other person.
Can I recover a conversation that I previously ended?
The conversation history is not preserved for either side once the conversation has been closed. If you would like to begin chatting with someone again, you will need to find them in your matches or likes list and start the conversation again.
Why do I see the "closed" badge next to some members names?
This indicates that the other person has decided to end the conversation with you. If you open the chat, you will see a closure message, so you're not left waiting or wondering what happened. Once you've read the message, the conversation will automatically be removed from your list.
Why do I see "Declined the conversation" next to someones name?
This indicates that the other person is not open to new conversations right now. Once you've read the message, the conversation will automatically be removed from your list.