Once you’ve subscribed to Full Membership you should be able to see all your messages, likes and matches. If that’s not the case, try these fixes:
- Log out of your account and back in again (it sounds obvious, but it usually works)
- If you purchased your membership through the Apple App store, go to the App store and restore your purchase. (You can find out how to do that here)
If all else fails, get in touch on email@example.com and we’ll get it sorted as soon as possible so you can start matching and chatting.